Shipping policy

Last updated: September 19, 2026

We want to get your order to you as quickly and safely as possible. Here's what to expect.

Processing Time Orders are typically processed and shipped within 1-3 business days of purchase, excluding weekends and holidays. You'll receive a confirmation email with tracking information as soon as your order ships.

Shipping Times & Rates We ship via USPS and UPS from Atlanta, GA. Estimated delivery is 3-7 business days within the contiguous United States, depending on your location and the shipping method selected at checkout. Shipping rates are calculated at checkout based on package weight and destination.

Order Tracking Once your order ships, you'll receive a tracking number by email so you can follow its progress. If you haven't received tracking information within 3 business days of placing your order, please reach out to us.

Lost or Delayed Packages Brotherbear Warehouse is not responsible for delays caused by the shipping carrier, weather, or other events outside our control. If your package appears lost or significantly delayed in transit, contact us and we'll help track it down or file a claim with the carrier.

Incorrect Shipping Information Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error right after placing your order, contact us immediately and we'll do our best to update it before it ships.

International Shipping At this time, we only ship within the United States. We're working on expanding — check back for updates.

Contact Us Questions about your shipment? Email info@brotherbearwarehouse.store, call +1 (470) 988-5774, or write to us at 8735 Dunwoody Pl STE R, Atlanta, GA 30350, United States.